A reminder from CER to supply accurate inverter serial number information

As part of the phase 1 changes on 1 April 2022, Inverter serial numbers are now required for STC applications and are cross-checked against manufacturer/importer supplied information.

The CER has identified a number of common errors with inverter serial number information currently being provided, including:

• Instances where the incorrect serial number for the inverter model and number has been scanned (a barcode on the packaging box or cargo manifest has been scanned instead of the serial number on the inverter).
• Serial numbers that are not unique and accurate for the inverter model listed.
• The number of serial numbers entered does not match the number of inverters installed. For example, two serial numbers entered where only one inverter was installed).
• Serial numbers that are modified (such as scientific notation) as part of a bulk upload file.

Things to take note when scanning inverter barcodes:

• Ensure you take a clear photo of the inverter label (able to see the model and serial number clearly).
• Take a second to check the serial number scanned from the Installers App, does it match the S/N on the inverter label?
• DO NOT scan serial numbers from packaging slips or similar.
• DO NOT remove inverter barcodes and modify them in any way. 
• Scan Micro Inverter barcodes as it is without removing the stickers.

Please ensure accurate serial numbers are scanned to avoide delays in processing STC applications.